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Call Handling for Healthcare / Clinics UK

Expert call handling service that lets you get on with what you do best

Clinics Telephone Answering Services, UK

We understand that building trust with your clients is vital to the operation of your clinics, so having a knowledgeable and professional voice at the other end of the phone is essential. Onwards Answering can help.

We offer expert call handling services for healthcare businesses and clinics in Scotland and the rest of the UK. By using our industry-specific call handling, you can be confident that our call handlers will be fully trained and have exceptional knowledge of the healthcare sector or the services of your clinic.
We will design a call flow specifically tailored to your needs to allow you to get on with the day-to-day runnings of the business. If you are ready to discuss the call handling needs of your healthcare business or clinic with a member of our team, contact us today. We look forward to helping you.

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Healthcare / Clinics Call Handling, UK

Outsourced call handling is a comprehensive solution for healthcare businesses and clinics as it can allow them to manage a busy practice, without the administrative strain of answering the phone. Clients in the healthcare sector can understandably be anxious, and need quick answers to their questions. We can help you build trust and a strong reputation with your existing and potential client base.

Never miss a call 

There are many challenges that come with running a healthcare practice, and it is often impossible to stop what you are doing to answer the phone. Even hearing the phone ring constantly can feel overwhelming and may be putting unnecessary pressure on your practitioners. Onwards Answering can ensure that every call is answered and managed in a way that builds the reputation of your healthcare business or clinic.

Scale up

Growing a healthcare practice or clinic can be daunting, and you might not be ready to take on extra team members just yet. However, if unanswered calls mean you are missing out on valuable business, you need to take steps to address it. A call handling service could be the perfect solution. Onwards Answering can help see you through periods of fast growth, or we can work on an ongoing basis as your virtual receptionist team.

Qualifying calls, bookings, sales, enquiries and more

No matter what your healthcare business needs from us, we are confident we can deliver. We can conduct client or patient questionnaires on your behalf, qualify those looking for treatment, answer common questions, book appointments, handle complaints and more.

How it Works



Onwards Answering are pleased to offer our clients a broad range of products, services and packages to suit all budgets.

How it works

Working with us is simple, and we will guide you through every step.


If you are considering a call handling service, we understand you might have some questions.

Data Security

At Onwards Answering, we understand how important data security is to your business.

Contact Onwards Answering to Discuss Call Handling for Clinics

Onwards Answering helps healthcare and clinics all over the UK to ensure no opportunity is missed. If you want to discuss the needs of your business and find out how we can assist you, contact us now and we will get back to you without delay.

What our partners say

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    Clarity Simplicity Ltd

    "Onwards Answering is a vital part of our sales process. We know that getting the phone answered and quickly just needs to happen, or we lose. We know that telling a ‘shopper’ that we can help them before anyone else does is key. Our law firm’s progress is founded on this" See more.

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    Employ Easily Legal Services Ltd

    "Onwards Answering offers a difference which no other telephone answering service can"