0141 286 4220

Virtual Receptionist UK

Handling enquiries for your business

Virtual Receptionists

If you are looking for a virtual receptionist service in the UK, we can help. Our virtual receptionist will give your callers a warm welcome and handle enquiries on your behalf. We can help you book appointments, direct calls to your team, answer your customer’s questions and more.

In many businesses, answering the phone is a chore. Employees are not properly trained in how to handle customer service or sales calls which can damage the reputation of your business. We can help ensure that every phone call builds your brand and adds to your reputation.
To discuss your virtual receptionist requirements with a member of our team, call us today on 0141 286 4220 or complete our contact form and we will get back to you right away.

We are proud to work with:


How Can a Virtual Receptionist Help My Business? 

Save time

Our virtual receptionist service is quick and easy to set up. We will provide you with everything you need to get started, including a dedicated phone number, and before you know it, your team members are free to get on with doing what they do best. You can be confident your calls will be handled professionally, and your employees are no longer burdened with the administrative task of answering the phone.

Cost effective

How much revenue does your business lose to unanswered calls? Or, how much do you lose as a result of calls that are not handled with care? Even the time spent dealing with customer enquiries could be costing your business money. While a virtual receptionist may be a business expense, it could end up saving you money and even growing your bottom line.

Exceptional customer service

Having an experienced, professional and welcoming telephone receptionist service can make all the difference to the perception of your business.

Never miss a call

We offer a 24/7 service, which means you will never miss a call again. We understand how busy your operation may be, and that often, important calls or even prospective sales are missed.

Direct every call to the right person

We will work with you to understand the structure of your business and the right department or person to take each call. We can then direct customer calls to your team member no matter where they are. We understand that your professionals may be out of the office, working remotely or on the go, but we can ensure every call is directed to them or that they get the message to call the customer back right away.

How it works



Onwards Answering are pleased to offer our clients a broad range of products, services and packages to suit all budgets.

How it works

Working with us is simple, and we will guide you through every step.


If you are considering a call handling service, we understand you might have some questions.

Data Security

At Onwards Answering, we understand how important data security is to your business.

Expert UK Enquiry Conversion Service with Onwards Answering

We help our clients to make the most of the business that comes their way. Onwards Answering acts as an invisible arm of your brand, with real people building real relationships with your customers. To discuss the needs of your business and find out how we can help you with enquiry conversion, contact us today and we will get back to you right away.

What our partners say

  • LandLord photo

    Clarity Simplicity Ltd

    "Onwards Answering is a vital part of our sales process. We know that getting the phone answered and quickly just needs to happen, or we lose. We know that telling a ‘shopper’ that we can help them before anyone else does is key. Our law firm’s progress is founded on this" See more.

  • Rocket Fit photo

    Employ Easily Legal Services Ltd

    "Onwards Answering offers a difference which no other telephone answering service can"